Frequently Asked Questions

MindSutra is a mental wellness platform dedicated to helping individuals achieve emotional balance and mental clarity. We offer comprehensive services including individual therapy, couples counseling, family therapy, and specialized programs. Our signature Lab-2-Life program integrates lab insights with therapeutic guidance, and Sakhi@Mindsutra provides AI-supported wellness coaching to guide your journey.

Our services are designed for anyone seeking mental wellness support - whether you're dealing with stress, anxiety, relationship challenges, trauma, or simply want to improve your emotional well-being. We serve individuals, couples, and families across all age groups, with specialized programs for women's mental health.

Getting started is simple: 1) Use our Symptom Checker or connect with Sakhi@Mindsutra to assess your needs, 2) Book a consultation through our website or WhatsApp, 3) Attend your first session where we'll understand your concerns and create a personalized plan, 4) Begin your transformation journey with ongoing support and guidance.

We offer flexible options to suit your needs - both online video sessions and in-person consultations are available. Online sessions provide convenience and privacy from the comfort of your home, while in-person sessions offer face-to-face interaction. You can choose the format that works best for you.

Lab-2-Life is our unique integrative approach that bridges scientific lab insights with therapeutic life transformation. The program combines biomarker analysis, nutritional guidance, and evidence-based therapy to address mental health from multiple angles - helping you understand the biological factors affecting your mental wellness while providing personalized therapeutic support.

The Lab-2-Life journey includes five transformational steps: 1) Reclaim Your Inner Peace through stress management, 2) Reclaim Your True Self-Beliefs by addressing limiting patterns, 3) Reprogram Beyond Complex PTSD with trauma-informed care, 4) Reinforce Positivity & Life Skills for sustainable growth, and 5) Reprogram Self-Defeating Beliefs for lasting change. Each step is personalized to your unique needs.

The duration varies based on individual needs and goals. Typically, the program spans 8-12 weeks with regular sessions, but it can be adjusted based on your progress and specific challenges. We create a personalized timeline during your initial consultation to ensure the best outcomes for your unique situation.

Sakhi@Mindsutra is your AI-powered wellness companion - a supportive guide designed to help you navigate your mental health journey. Sakhi (meaning "friend" in Sanskrit) provides initial assessments, personalized recommendations, and ongoing support between therapy sessions. It's not a replacement for professional therapy, but a valuable tool to enhance your wellness experience.

Sakhi can help you identify your mental health needs, suggest appropriate therapeutic approaches, provide coping strategies, track your progress, and connect you with the right resources. It's available 24/7 to answer questions, offer encouragement, and help you stay on track with your wellness goals between professional sessions.

Yes, absolutely. All interactions with Sakhi@Mindsutra are confidential and secure. Your information is protected with the same privacy standards as our professional therapy services and is only used to enhance your care and provide personalized support. Your data is never shared with third parties without your explicit consent.

We use evidence-based approaches including Cognitive Behavioral Therapy (CBT), EMDR for trauma, mindfulness-based techniques, solution-focused therapy, and integrative approaches tailored to each individual. Our methods are grounded in both scientific research and holistic wellness principles, ensuring comprehensive care for mind and body.

Standard therapy sessions are 50-60 minutes. Initial consultations may be slightly longer (60-75 minutes) to allow for comprehensive assessment and goal-setting. We also offer extended sessions for intensive work when needed. The frequency of sessions is determined based on your needs - typically weekly or bi-weekly.

Yes, we have specialized programs for women addressing issues like reproductive mental health, postpartum depression, menopause-related challenges, work-life balance, body image concerns, and trauma healing. Our gender-sensitive approach recognizes the unique experiences and challenges women face in their mental health journey.

Yes, we believe the therapist-client relationship is crucial for successful outcomes. During your initial consultation, we'll discuss your preferences and needs, and match you with a therapist whose expertise and approach align with your goals. If at any point you feel the fit isn't right, we can arrange for you to work with a different therapist.

You can book appointments through our website by clicking "Book your Lab-2-Life Session" in the top menu, or by contacting us via WhatsApp at +91 91600 25050 or email at [email protected]. We're available Monday-Saturday, 9:00 AM - 6:00 PM to schedule your consultation.

Our fees vary based on the type of service and program you choose. We'll provide transparent pricing during your initial inquiry. We accept various payment methods including bank transfers, UPI, and online payments. We also offer package options for ongoing therapy that provide better value. Contact us for detailed pricing information.

We understand that life happens. We require 24 hours notice for cancellations or rescheduling to avoid charges. Late cancellations (less than 24 hours) or no-shows may be subject to fees. We'll work with you to reschedule sessions at a convenient time. Emergency situations are handled on a case-by-case basis.

Absolutely. Your privacy is paramount. All sessions and personal information are kept strictly confidential in accordance with professional ethical guidelines and data protection laws. Information is only shared with your explicit consent or in rare circumstances required by law (such as risk of harm to self or others).

Yes! Mental wellness is a thoughtful gift. You can purchase gift sessions for loved ones. Contact us to arrange this, and we'll provide a gift certificate that the recipient can use to book their sessions. This is a beautiful way to show you care about someone's wellbeing.